Our Positions:

Seasonal Employment: April- October; possible year round positions available

Hiring for summer staff begins in January.  Find our descriptions below for the positions we are currently looking for. Feel free to fill out the APPLY HERE section but we ask for you to email a resume and the correct information to contact your references to glacialcoffeehouse@gmail.com. 

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Glacial Coffeehouse is Skagway’s busiest coffee and sandwich shop. This fast-paced, high volume cafe serves a percentage of the 1.2 million annual cruise ship visitors that arrive during the summer, as well as the local and seasonal community. We are a quick service cafe, offering specialty espresso drinks, smoothies, and sandwiches with a breakfast and lunch menu.  We strive to provide excellent and speedy service while providing a positive working atmosphere for our employees.

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​POSITIONS AVAILABLE: barista, food line, cashier, baker

We are also looking for the ideal candidate to begin training as our new general manager in training.  ​​​​

Our ideal candidate is a high-energy, customer service driven individual.  You must have a positive attitude, an enthusiastic desire to be a team player, and want to work hard to meet the demands of the job while ensuring the highest quality is served. 

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We are looking for experienced employees but we are also willing to train the right person who pays high attention to detail, has the ability to multitask, prioritize, and manage their time effectively. Positive attitude and great taste in music is a must.  

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​Baker: Our baker should be a person that loves baking and early morning hours. Our baked goods are done daily so this employee needs to be dependable. Bake shifts start as early as 5 am, with the baker being the first one here every morning. We currently operate a high-level bakery doing exquisite cakes with our current baker but our focus moving forward would be individual sized cupcakes, danishes, cinnamon rolls, frittata's, cookies, muffins, turnovers, donuts and more. We are looking to always step up our baking game but we also realize that it depends on who is possessing that bakery position and their passion and love for the craft.  We need someone who is passionate and can bring some creativity to the kitchen.  Depending on the person this position and tasks can be flexible so you can either only hold this position part time or decide to work full time and transition to the line after your baking is done in the morning to work a line shift.  ​

Barista: We are looking for someone who has already been a barista in a medium to high volume café. We are willing to train the right person, but with lines out the door all day long during peak season, efficiency is key. During busy days, there can be 25+ drink orders to be made at a time. Our barista is also in charge of making smoothies. Multitasking is key.

​Cashier: Being a cashier at requires stellar customer service skills and the ability to move people through the line efficiently. The cashier(s) are also in charge of taking phone orders, keeping the dining room clean, making drip coffee, and restocking the coffee bar as needed.  This position is the first person to make contact with customers so having a positive attitude and ability to multi-task is essential. 

​Food Line: Our food line moves quickly-- sending sandwiches, wraps, soups, and salads out in 15 minutes or less (that's our goal). With a line out the door, we can be 25+ orders at a time. We offer excellent training and the tools to succeed, so no experience is required for this position. Having persistence and an excellent attitude and personality is essential on the food line. We offer excellent training and the tools to succeed.  

Benefits:

As an employee, you will enjoy a competitive salary per hour depending on experience and proven ability, plus a daily cash tip-out after every shift.  As a full-time employee, you receive shift meals and drinks.  Seasonal bonuses are offered to full-time employees who complete their employment agreement.  Specific benefits are available to part-time employees.  

Housing is available for employees. We have a fully renovated 5 bedroom 2 bathroom house that is fully furnished with a fenced yard, firepit, and full free laundry services.  Housing is located on 10th street and the Coffeehouse is on 3rd street, an easy walk to work. We offer some of the most affordable housing in Skagway!

 

General Manager in training:  This position will be directly trained and supervised by the current GM from time of hire until midway through the summer season, after which they will take on the full role as GM. Our ideal candidate is someone who is interested in moving to Skagway, Alaska year-round, has an upbeat and direct demeanor, and who has leadership experience.

Essential Duties and Responsibilities:

-Train directly under the current general manager to learn all aspects of restaurant operation. 

-After sufficient training, become an expert on all three lines of the restaurant (sandwich, register, and barista lines) and learn how to best support your team during the busy summer days.

-Lead a team of approximately 12 employees. Oversee training, keeping quality standards, and maintaining a positive workplace environment.

-Assist with weekly food deliveries and maintaining a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.

-Work with the current GM and owner to review and amend standards of operation to ensure consistent product and policies in the restaurant. 

Position Requirements:

-high school diploma or equivalent GED preferred

-2 years experience in restaurant management

-State of Alaska management ServSafe - must have before the first shift 

Personality is the biggest factor we are looking for in our hiring process. Anyone can be taught the necessary skills required to successfully run this restaurant, but it’s impossible to train someone to have the right personality and work ethic. We are looking for someone upbeat, energetic, quick thinking, and leadership oriented. The desire to foster the growth of a small team, manage interpersonal conflicts, and communicate clearly and effectively with employees are all key factors in what will make a successful manager.

 

Benefits

-Affordable year-round housing! Our GM will live in our manager housing which is a fully furnished 2-bedroom, 1 bathroom house with a large fenced yard, laundry room, and outdoor greenhouse.

-Competitive pay with an hourly bonus rewarded upon completion of the summer season (May-October), and an end of the year bonus for a successful year.

-Daily tip-out paid in cash at the end of every shift. Tips are split evenly between all employees working a shift that day.  

-Shift meals and free coffee on shift, and discounts on off-shift food/drink purchases.  

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